Submit a change.
Got a feature, fix, or update for your Cloudaen-managed system? Send it our way and we’ll scope, plan, and schedule it.
[email protected]
The fastest way to submit a change request. Include as much detail as you can.
Send change requestRegina, Saskatchewan
Canadian-based, serving clients across Canada and the United States.
9AM – 5PM CST
Monday through Friday. Change scoping conversations happen during these hours.
24 / 7 / 365
Round-the-clock monitoring for clients on managed plans.
Help us scope your change quickly.
The more context you send up front, the faster we can come back with a scope and a timeline.
1. What you want changed
The specific behavior, screen, integration, or system you’re asking us to modify.
2. Why you need it
The business problem or user need driving the change. Helps us suggest alternatives.
3. When you need it
A hard deadline if one exists, or a rough timeframe so we can schedule the work.
4. Anything to avoid
Constraints, integrations to leave alone, or things that have broken in the past.